Due to continued growth and expansion, Star Commercials are looking to recruit Workshop Controller in Thorne Doncaster.
Star Commercials are Mercedes-Benz truck Approved Repairer, with a strong reputation for quality workmanship, customer service, and investment in our people.
Shift Pattern
Mon-Fri min 45hrs per week and Saturdays on a rota.
The Role
Are you an experienced HGV Technician, Supervisor or leader looking to take your career to the next level?
We are seeking a proactive and motivated Workshop Controller to join our team at Star Commercials. This is an exciting opportunity for a skilled individual to lead our busy workshop, ensuring efficiency, high-quality service, and a positive team environment.
The Challenge…
As a Workshop Controller, you will have the following key responsibilities…
Leadership & Coordination:
• Lead a team of HGV Technicians, allocating workloads and ensuring deadlines are met
• Enhance team performance
Workshop Management:
• Oversee daily operations, ensuring compliance with safety and housekeeping standards.
Quality Assurance:
• Ensure all repairs exceed manufacturer and VOSA standards
• Conduct quality control checks and address issues promptly to minimise downtime.
Communications & Customer Service
• Collaborate with technicians and Service Reception to confirm job specs and timelines.
• Provide customers with progress updates and resolve issues effectively.
Technical Expertise:
• Perform maintenance, repairs, fault diagnosis, and MOT preparations to high standards.
Training & Development
• Maintain up-to-date product knowledge and attend training as needed.
What we’re looking for:
- City and Guilds / NVQ Level 3 or equivalent, in Heavy Vehicle Repair and Maintenance.
- Proven experience as an HGV Technician with a solid understanding of HGV Mechanics and dealership experience.
- Proven experience in a supervisory or Workshop Controller role
- Excellent leadership and communication skills with the ability to motivate a team
- Strong organisational skills and the ability to thrive under pressure in a fast-paced environment
- Up to date knowledge of HGV maintenance, diagnostics, and safety regulations
- Proficiency with workshop management systems and basic IT skills
You’ll really hit the ground running if you have…
- An HGV License (not essential)
What We Offer
At Star Commercials, we value our people and invest in their development and wellbeing.
Our benefits include:
- Fully equipped modern workshop
- Excellent contributory pension scheme
- Enrolment and continued development with the Mercedes Benz Truck Training programme.
- 22 days paid holiday plus bank holidays.
- Employee Assistance Programme (EAP)
Star Commercials prides itself on delivering excellent customer service in everything we do.